All of us are short of time, and usually should we decide to improve our career prospects, studying in addition to a 40 hour week is what we're faced with. Certified training from Microsoft can fill that gap. It's a good idea to have a chat about jobs with a person who's got industry experience - and if you're not sure, then get some ideas on what sort of job would work for you, based on your personality and ability level. Insist that your training program is personalised to your skills and abilities. A reputable training company will always guarantee that the course is relevant to the status you wish to achieve.

A lot of training providers will only provide support available from 9-6 (office hours) and sometimes later on specific days; It's rare to find someone who offers late evening or full weekend cover. some companies only provide email support (slow), and phone support is usually just a call-centre which will just take down the issue and email it over to their technical team - who'll call back sometime over the next 1-3 days, at a suitable time to them. This isn't a lot of good if you're stuck and can't continue and only have certain times available in which to do your studies.

As long as you look hard, you will find the very best companies which offer direct-access online support around the clock - no matter what time of day it is. Don't compromise when you're looking for the right support service. Many would-be IT professionals that throw in the towel, are in that situation because of a lack of support.

If your advisor doesn't dig around with lots of question - chances are they're actually nothing more than a salesman. If they're pushing towards a particular product before learning about your history and whether you have any commercial experience, then you know you're being sold to. Don't forget, if you've had any relevant qualifications that are related, then it's not unreasonable to expect to pick-up at a different starting-point to a trainee with no history to speak of. Where this will be your first crack at an IT exam then you should consider whether to begin with a user-skills course first.

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